Roblox is a fun web-based program for gamers to create unique games and market them to a wider community. Certain Roblox games exchange real money to buy online currency called Robux to purchase content, customized avatar skins, and to attend special live events.
However, Roblox is a popular game for a minor aged audience who may be susceptible to in-game scams and lose their hard earned Robux. Although you cannot automatically issue a refund, here are a few suggestions to get your money’s worth or pay someone you owe from their game purchases.
Consider trading instead of buying or selling content for Robux
Trading is a great alternative before spending Robux
A good way to avoid spending Robux or making currency transactions that can affect your bank account is to consider trading other Roblox users for items that enhance your games. This can be done by carefully picking the player with your wanted item and suggesting a Roblox trade. The user’s profile will have a drop down menu on the top right corner to select Trade. From there, you can make an offer and message back and forth with the user to facilitate a fair deal. Keep in mind that there will be a Roblox processing fee from the company and you’ll have to wait for the other player to accept your offer.
Contact customer support for a proper refund
Roblox has a support form on its website to directly contact the team for a refund. If you want to request a refund, you’ll have to provide the specific URL in your official claim. There will be a field to describe the reason of your refund, such as it was purchased accidentally or doesn’t function in your Roblox games. The company takes 24 hours or more to respond and needs proof of the user being over 13 years of age, so a parental e-mail is required for minors.
If you’re confused about where to find the item you would like refunded, all you need to do is search your Roblox inventory. You can right click and copy the URL for your official report. Roblox has an option within the customer support form for the meaning of your dispute — one sample is Robux scams. Most likely, your purchase will be refunded if you prove you bought an item by accident instead of stating you’re not happy with said mod or game. Research is important before spending your money on Robux.
Try before you buy with Roblox and Robux
Like many programs, Roblox provides a trial option to test out the game features before investing in money and Robux currency. A Try On feature for items such as clothing and facial skins lets you see what your characters will look like before a purchase of Robux. You can delete items you have purchased to clean up your user face with a simple click when you’re done with a specific look for your game. A great way to do spring cleaning is to send out a notice to your followers that your game is being upgraded. Luckily, Roblox is a company who takes Robux fraudulent charges seriously.
You can also contact customer service for billing and payment issues in case you face unauthorized charges to your Roblox account. If you’re a parent whose child used your information without your permission, there is an escalated support form through the Roblox website. Once the site evaluates your claims, you will receive a refund for your Robux. Keep in mind that these serious claims are investigated fully in order to prevent regular scams, and you will need to keep an eye on your inbox.
Roblox isn’t exactly a game; it’s a series of games that are almost all user-created. With proper adult supervision, Roblox is a fun platform and storefront for children to try their hand on building unique worlds.
